BK-BANK OF NEW YORK MELLON CORP

BNY Mellon Partners with OpenAI to Enhance AI Platform and Improve Operational Efficiency, Addressing Digitalization Challenges in Community Banking

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Thursday

27 February, 2025

In a groundbreaking move, BNY Mellon has partnered with OpenAI to elevate its AI platform, Eliza, aiming to enhance operational efficiency and customer service in an increasingly digital banking landscape. With community banks eager for innovation yet facing significant challenges, will this collaboration set a new standard for the industry?

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