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CI-CIGNA GROUP

Cigna Reports Fourth-Quarter 2024 Earnings Down 15.2% Amid Rising Costs and Customer Base Decline, Despite Growth in Specialty Services

Thursday

27 February, 2025

Cigna's fourth-quarter results reveal a 15.2% earnings miss, driven by a shrinking medical customer base and escalating costs. Can the growth in specialty services and new client acquisitions provide a path to recovery amidst these challenges?

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37
Key Takeaways
  • Cigna's fourth-quarter 2024 adjusted EPS fell short of expectations by 15.2%, highlighting significant operational challenges.
  • A decrease in the medical customer base and increasing medical expenses are contributing to the company's difficulties.
  • Customer retention issues may impede Cigna's potential for future expansion.
  • Despite some positive indicators from the Evernorth Health Services segment, broader concerns persist.
  • The current operational landscape may lead investors to adopt a more conservative investment strategy.
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